I. PURCHASE

– CUSTOMERS IN HCMC

    Customers can come to the place and be consulted by dedicated staff.

    Address: Alley 350/93A, Le Duc Tho, Ward 6, Go Vap, Ho Chi Minh City

    Hotline: 028 3895 3789

    Delivery and collection of money (COD) inside and outside Ho Chi Minh City within 24 hours of ordering via Website: https://vientinvinh.com.vn/

– CUSTOMERS DISTRICT

    Customers order products directly on the Website: https://vientinvinh.com.vn/

    Or contact the hotline to order products online

    Payment method: Cash on Delivery (COD) or prepayment by wire transfer within 36h-48h

II. SHIPPING POLICY

Normally, after receiving order information, we will process the order within 24 hours and respond to customer information about payment and delivery. Delivery time is usually within 3-5 days from the date of closing the order or as agreed with the customer when placing the order. However, there are also cases where the delivery takes longer but only in the following non-obstructive situations:

    Company staff will not be able to contact customers by phone, so they cannot deliver goods.

    The shipping address you provided is incorrect or difficult to find.

    The number of orders of the company increased suddenly, causing the processing of orders to be slow.

    The partner provides products and materials to the company later than expected, causing the delivery to be delayed, or the shipping partner delivers the goods and distributes to the agent or customer with great demand. Therefore, the company will mostly support shipping costs as a way of taking care of its agents. For retail customers, if there is a large demand for use, please contact directly to negotiate the contract as well as the shipping fee.